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This Privacy
Policy sets out the principles that ALH Group will follow in the management
of the personal information of individuals. A copy of this Privacy Policy will
be made available to anyone upon request.
ALH Group
is committed to protecting the privacy of individual's personal information.
ALH Group is bound by the National Privacy Principals set out in the Privacy
Act 1988 (Commonwealth) ("the Act"). We will only collect, use or
disclose information in accordance with this Act and this Privacy Policy.
Personal
information is generally defined as information or an opinion that can identify
a person. The types of personal information collected by ALH Group will depend
on the relationship you may have with us. For example, we may require certain
specific information about you should you apply for employment with us (eg employment
or training history) which is different from the information you supply if you
are entering a competition or joining a loyalty program. We will only collect
information from you directly and from your use of our products and services.
ALH Group
will only use or disclose personal information for the purpose which was either
specified or reasonably apparent at the time of collection. We may also use
or disclose it for any other related purpose for which you would reasonably
expect it to be used. ALH Group may also use your personal information to send
marketing or promotional material to you, unless you indicate to us that you
do not wish to receive it.
ALH Group
does not generally disclose personal information to third parties except:
o where third party contractors appointed by ALH Group require access to personal
information held by us to perform services for us or on our behalf;
o where ALH Group is required or authorised by law; or
o with your consent.
Should
third parties be given access to personal information in such a case, ALH Group
requires that our contractors are obliged to keep that personal information
confidential and not to use or disclose it for any purpose other than performing
services for us or on our behalf.
ALH Group
may collect "clickstream" information (eg which areas of the website
you have accessed, the time and date of access, the type of browser software
used) from your use of the websites. We may also store "cookie" information
(such as user preferences relating to your use of the website) on your computer.
That information is used to customise and improve our websites.
ALH Group
does not use "cookies" to retrieve information from your computer
that was not originally sent by us. We do not allow or share third party access
to "cookies" placed by our websites. If you do not want us to store
"cookie" information on your computer, you can adjust the settings
on your Internet browser to disable this feature. However, parts of our websites
will not function if "cookies" have been disabled.
ALH Group
will take reasonable steps to protect the personal information it collects and
ensure it is accurate and complete. Information is held on secure servers or
within controlled environments. Our employees are required to maintain the confidentiality
of any personal information held by ALH Group.
You have
the right to access personal information that ALH Group holds about you. There
are a limited number of circumstances in which ALH Group may decline to grant
you access and these are outlined in the Act.
ALH Group
will provide access to your personal information within 30 days of a written
request. We will inform you if a cost applies to finding this information before
we perform this task. Requests for access should be made in writing to the relevant
ALH venue or to The Privacy Officer, ALH Group Pty Ltd, 77 Southbank Boulevard,
Southbank, Vic. 3006.
If you
wish to change personal information that is inaccurate or out-of-date, you may
write to the relevant ALH venue or the ALH Privacy Officer and the record will
be changed.
ALH Group
may amend this Privacy Policy from time to time at its discretion. For a copy
of the most recent version of this policy, please contact your local ALH venue.
If you
have any questions or concerns about ALH Group's collection, use or disclosure
of your personal information, please contact your local ALH venue or the ALH
Privacy Officer.
For further information about privacy issues, see the Australian Federal Privacy
Commissioner's website at www.privacy.gov.au
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